You can return any item within 30 days of purchase to “The Warm up” for a full refund or exchange.
All items returned must be in ‘as new’ condition and be complete with their original packaging. Please make sure the packet is packaged well and do not stick anything directly to the item’s packaging which could damage it.
Please return the item with a copy of your receipt or order confirmation, or with a note with your order reference number and name.
We would advise sending any return using a tracked service such as Royal Mail Tracked or Royal Mail Special Delivery or courier. This lets you and us track the item in case it doesn’t arrive.
We aim to process all returns quickly and most are completed within 48 hours. If you have requested a refund you will be refunded to the original method of payment.
If you are returning an item that you don’t like, don’t need or you’ve simply changed your mind on, then you are responsible for your return postage cost.
For any help with returns please email…